Amsterdam Hostel Cosmos terms & conditions

• Please note you will have to pay in cash upon arrival as we do not accept credit cards, ATM's and banks are a short walk away.
• Please note that your full balance due is payable on arrival and non-refundable.
• Prices do not include the 5% city tax. Please note that 5% tourist tax needs to be paid on the top of the balance on arrival.
• All nights of accommodation must be paid for on arrival or no later than 21:00 hours.
• If you are more than one hour late with out advising the hostel it will be presumed that you are not arriving.
• Please note that cancellation must occur 72 hours before the check-in date and any booking cancelled after this time will be subject to a no show fee equivalent to one night's stay.
• In case of a No-show, your credit card is charged for the 1st night of your stay, the rest of that booking will be cancelled.
• On arrival it is not possible to cancel your booking.
• In case of a booking for more than 1 person, you should be aware that booker is responsible for the total amount payable upon arrival.
• This means that in case one of your friends doesn't come along or doesn't arrive, you will have to pay the full amount for all days and loose the bed for the remaining day(s).
• We do not accept MULTIPLE group bookings of 6 people or more.
• Bookings made under different names for more than 5 persons will be cancelled!
• Please take note that we have lock out time from 12:00 to 14:30 for cleaning (of course, it is possible to check in during this time)
• Our hostel is also the permanent residence of Simba, the house cat. Any guest who may be allergic to cats should be mindful of this before booking their stay with us here at Amsterdam Hostel Cosmos.
• The Cosmos Hotel request that all customers confirm their booking one day in advance of arrival.
• If you are more than one hour late with out advising the hostel it will be presumed that you are not arriving.
• To preserve and maintain our laid-back & smooth atmosphere we do not allow: Persons under 18 years of age or above 35 years, pets, any bookings of stag nights, hen nights or sport tours, soccer fans for (inter)national matches and large groups of males ( 6 persons or more). Read the above carefully because in the event of a false booking, there will be no check in nor will there be a refund.
• We make every effort to accommodate you in the dormitory size of your choice. However, because of the nature of our business, we may have to place you in a different sized dormitory. As a result the balance to be paid upon arrival can be slightly different than what is stated on your confirmation.
• After making the reservation you will receive an e-mail with your booking details and confirmation number. Make sure you bring this confirmation with you to the hostel. Otherwise reservation confusion will be at your own responsibility.
• If you do not receive this confirmation from us you do not have a booking!

Note: The Cosmos Management & Staff reserve the right to refuse accommodation to anyone.
Please note that there is a minimum 2 night stay at the weekend, Friday, Saturday or Sunday.